top of page

Terms of Service

Effective Date: September 1, 2025

​

Welcome to StillWithMe (“we,” “our,” “us”). By accessing or using our website (www.stillwith.me), products, or services, you agree to these Terms of Service (“Terms”). Please read them carefully.

​

Use of Our Services

​

  • You agree to use our website and services only for lawful purposes.

  • You may not use our site to engage in fraudulent, harmful, or abusive behavior.

  • You must be at least 18 years old (or have parental/guardian consent) to use our services.

​

Products and Pre-Orders

​

  • Memorial Pillows: Our pillows are handcrafted, hypoallergenic, and designed with care. Each pillow is intended for comfort and personal use.

  • Pre-Orders: By placing a pre-order, you acknowledge that production and shipping timelines may vary. We will provide updates and notify you of any changes.

  • Returns/Refunds: Due to the personalized nature of our products, returns may be limited. Please see our [Returns & Refunds Policy] for details.

​

The StillWithMe App

​

  • The app (in development) is designed as a hub for grief resources, journaling, meditations, community circles, and pillow-sync features.

  • Features may evolve, and access may be subject to updates or subscription terms once launched.

  • The app is not a substitute for professional mental health or medical care.

​

Intellectual Property

​

  • All content on our site and app (logos, designs, text, graphics, product images, software, etc.) is owned by or licensed to StillWithMe.

  • You may not copy, distribute, or exploit our intellectual property without prior written consent.

​

Privacy

​

Your use of our site is also governed by our [Privacy Policy]. Please review it to understand how we collect and use your information.

​

Disclaimer of Warranties

​

  • Our products and services are provided “as is” and “as available.”

  • We make no guarantees that the website or app will always be secure, error-free, or uninterrupted.

  • StillWithMe is a grief support platform but does not provide licensed therapy or medical care.

​

Limitation of Liability

​

  • To the maximum extent permitted by law, StillWithMe is not liable for indirect, incidental, or consequential damages arising from your use of our products or services.

  • Our total liability for any claim will not exceed the amount you paid us for the product or service in question.

​

Indemnification

​

You agree to indemnify and hold harmless StillWithMe, its owners, employees, and partners from any claims, losses, or damages related to your use of our website, app, or products.

​

Changes to Terms

​

We may update these Terms from time to time. The revised Terms will be posted with a new effective date. Continued use of our site after changes constitutes your acceptance of the new Terms.

​

Governing Law

​

These Terms are governed by the laws of the State of North Carolina, without regard to conflict of law principles.

​

Contact Us

​

If you have questions about these Terms, please contact us:

StillWithMe, LLC
📍 Raleigh, NC
📧 contact@stillwith.me
🌐 www.stillwith.me

bottom of page