Accessibility Statement

Our Commitment

StillWithMe™ believes that grief support should be available to everyone, regardless of ability. We are actively working to ensure that our digital platforms — including our website and mobile app — meet or exceed accessibility standards so that all users can access comfort, connection, and community.

We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA, which are internationally recognized standards for web accessibility.

Accessibility Measures We've Taken

• Color contrast: We use color combinations that meet WCAG contrast ratio requirements to ensure text is readable for users with low vision or color blindness
• Font sizing: Text is scalable and responds to user browser settings without loss of content or functionality
• Keyboard navigation: Our website is navigable using a keyboard alone, without requiring a mouse
• Alt text: Images include descriptive alternative text for users who rely on screen readers
• Semantic HTML: We use proper HTML structure (headings, lists, labels) to support assistive technologies
• Focus indicators: Interactive elements have visible focus states for keyboard users
• Link clarity: Links are descriptive and make sense out of context
• Form labels: All form fields are properly labeled for screen reader compatibility
• No flashing content: We do not use content that flashes more than three times per second, which can trigger seizures
• Calm design: Our visual design deliberately avoids overwhelming animations or sudden visual changes, which also benefits users with cognitive disabilities or sensory sensitivities

Known Limitations

We are a small team building with care and intention. While we are committed to accessibility, we acknowledge that our platforms may not yet be fully accessible in every respect. Areas we are actively working to improve include:

• Full screen reader compatibility across all app features
• Captioning for any future video content
• Enhanced keyboard support within the mobile application

We are committed to continuous improvement and welcome feedback that helps us do better.

Assistive Technology Compatibility

Our website and app are designed to be compatible with the following assistive technologies:

• Screen readers (including NVDA, JAWS, and VoiceOver)
• Browser zoom and text enlargement
• High contrast display modes
• Keyboard-only navigation
• Voice recognition software

Accessibility for Grieving Users

We also think about accessibility in a broader sense — recognizing that grief itself can affect cognitive function, concentration, and emotional capacity. With this in mind, we have designed StillWithMe™ to:

• Use clear, plain language throughout
• Avoid overwhelming users with too many choices at once
• Provide calm, uncluttered interfaces that don't demand attention
• Make crisis support (988) visible and accessible from every page
• Allow users to engage at their own pace with no pressure or urgency

Feedback & Contact

If you experience any difficulty accessing any part of our website or app, or if you have suggestions for how we can improve accessibility, we genuinely want to hear from you.

We aim to respond to accessibility feedback within 5 business days and to resolve reported issues as quickly as possible.

If you are not satisfied with our response, you may contact the relevant accessibility enforcement authority in your jurisdiction.

Ongoing Commitment

This Accessibility Statement will be reviewed and updated regularly as we continue to improve our platforms. We are committed to making StillWithMe™ a place where everyone who is grieving can find the comfort, connection, and community they deserve — without barriers.